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PROGRAM PROFILE
Primary Audience:Senior managers, team leaders, and supervisors
Program Goals:
- Improve organizational productivity and results
- Improve customer service
- Motivate and build staff commitment
- Reduce crisis management
Features:
- Twelve modules
- Session Material binder supported by Audiocassette library
- Success Planner with all the forms that you need to develop your coaching skills
- Step by Step practice of the ideas
- Three follow-up sessions over twelve months
Duration: Twelve modules delivered over twelve sessions weekly or bi-weekly.
Three Follow-up sessions. Program Modules:
- Introduction
- Leadership
- Goal Setting
- Personal Productivity
- Motivation
- Coaching for Success
- Communications and Building Relationships
- Dealing with Performance Issues
- Team Building
- Managing Stress
- Leading Change
- Enhancing Future Results
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